Any order greater than or equal to $250.00 will be shipped free of charge by regular mail, Australia wide.
Answering your questions on shipping
Where is my order shipped from?
All shipments originate from Narrabeen in NSW, Sydney Australia.
When will I get my clubs?
We aim to build and ship your order within 2 days of payment being received. In rare cases there may a short delay in delivery if your order is of an uncommon nature. Delivery times vary depending on the destination.
Your order goes through two stages, as each club is handbuilt for your specific order.
Club Build:We aim to build your order within 2 days of receiving payment. In some rare cases it can take up to 5 days to build your order however we will contact you if we foresee this occurring. Generally the more you customise your order with special requests, the longer it will take to build. Orders placed on Friday, Saturday, Sunday and Public Holidays will not get started until the following working day.
Time to Ship: Our club assembly facilities are located in Sydney so shipping to the eastern states and territories (NSW, QLD, VIC & ACT) usually takes 3-5 days whilst shipments to the Northern Territory, South Australia, Western Australia and Tasmania can take up to 5-7 working days. International Air Mail generally takes 7-10 working days, however in some cases, may take longer.
Express Post: We offer the opportunity to have your clubs shipped via Express Post within Australia. Express shipping guarantees next working day delivery of your order. You can choose to have your order sent Express Post during the checkout process.
Do you tell me when my order has shipped? You will receive a confirmation e-mail from ORKA Golf when your order leaves our warehouse. The e-mail contains a link which will allow you to track the status of your delivery via our order tracking page. Orders shipped via Australia Post Regular Mail cannot be tracked.
Can I pick up from your warehouse?
Sorry not at this stage, but if you have any questions please let us know, and we will try to help.
Do I need to be home to receive my clubs? Not essential, but it always makes it easier. Australia Post, will deliver your clubs to your nearest post office if you are not home to receive them. Australia Post will leave a notice notifying you of the time they tried to deliver your order and also of the which post office to go to when you're ready to collect your new clubs. In some cases, your clubs will be delivered directly to the post office and you will receive a notice to collect them in the mail.
What are the shipping charges?
ORKA Golf tries to reduce the shipping charges as much as possible. The shipping chart below is a guide so you can gauge what you should expect to pay for shipping.
You can get an exact quote through the shopping cart before you checkout and pay. Simply add all the items you'd like to your cart, select your country and enter your postcode in to the freight calculator and click "calculate".
